Office hours
Monday to Friday 09h00 – 17h00. We are closed on Saturdays, Sundays and Public Holidays.
Product availability & Pricing
If you are interested in a diamond or piece of jewellery, contact us in order for us to confirm availability of stock. Sometimes with the volume of orders we receive, an item can go out of stock before we are able to post notification on the site. If this happens, we will notify you personally so we can help you find another item or manufacture the specific item for you. We manufacture most of a items on order and manufacturing normally takes two weeks. Infrequently, data may be inaccurately displayed on our site due to system errors.
While we make every attempt to avoid these errors, they may occur. We reserve the right to correct any and all errors when they do occur and we do not honor inaccurate or erroneous prices. Our prices are also subject to change without notice. We apologize for any inconvenience that this may cause. If you have any questions, please do not hesitate to contact us at info@diamondsource.co.za or 27(0) 11 484 7349/4.
Special orders
We want to help you find the perfect diamond. If you know what you are looking for, contact us and request the exact diamond you want. Please email us at info@diamondsource.co.za
Fancy coloured diamonds
We can not guarantee stock, but we will do our best to source whatever you want.
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View your diamond before it is set
If you prefer, you can view your diamond before it is set. Please do not hesitate to contact us to set up an appointment.
We can also take photos by x 10 magnification and send you a copy of the certificate.
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Payment methods:
For your convenience, we offer the following payment methods:
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Internet Bank transfers: Arrange payment through your bank via the internet.
Telephone banking: Arrange payment through your bank via your telephone.
Cash: We do accept cash.
Credit Cards: Visa, MasterCard and Maestro cards are accepted. We do not accept American Express or Diners.
Deliveries and insurance in South Africa
We offer secure delivery throughout South Africa via courier companies such as RAM and QED. We fully insure each order all the way to you. That means that when your order is in transit to you, it is always risk-free. Quotations will be done separately for each individual order. Transport and delivery costs are normally approx. R350.00 – R550.00 (incl.).
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International shipments
We will ship orders internationally via priority mail, Ram hand-to-hand couriers or Brinks and will quote shipping and insurance charges on each individual order.
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